Remote Coaching Terms & Condition

Introduction

At Liberating Brilliance, we like to keep things simple an easy to understand.  We want you to read them and understand both yours and our obligations. By confirming your agreement to our remote coaching service, verbally or written, you are agreeing to abide by our terms and conditions. Remote coaching, for the purpose of these Terms and Conditions relates to the testing, planning, and programming, and coaching of physical exercise online, through digital mediums or in person. The use of the Liberating Brilliance website is bound by its own terms and conditions and privacy policy.  Both of these extend to the digital platforms used to provide remote coaching services to you, including but not limited to the intellectual property and acceptable use and prohibited use.


Length of membership

  1. Your membership lasts for at least 12 months and carries on after that unless you give us 1 calendar months' notice.

Your right to cancel

  1. You can cancel within 14 days by emailing Alex@liberating-Brilliance.com. We will refund all payments received from you less an amount to cover your use of the remote coaching service until the time you cancel. We will make the refund within 14 days.

Payment

  1. You can pay annually in advance or monthly by direct debit. Cancelling your direct debit does not end your service provision membership. We can increase membership fees automatically each year by a certain amount linked to inflation. We will always let you know in advance and give you the option to cancel. In the event that payment remains unpaid and services are delivered, interest will be added at the statutory interest rate plus the Bank of England base rate.

  2. Payment for in person coaching sessions need to be made within 15 days of receiving the invoice.

  3. Expenses incurred for in person coaching are paid for by you. This includes but not limited to travel and accommodation costs. These costs will be included within your invoice.

Cancellation of in person coaching

  • If you cancel prior to 2 weeks of the coaching date, no charge will be incurred.

  • If you cancel within 2 weeks, a 25% charge will be incurred.

  • If you cancel within 48 hours, a 100% charge will be incurred.

Provision of service

  1. You understand that the physical preparation programme received is provided for the purpose of exercise instruction and guidance. You further understand that Liberating Brilliance Limited, its trainers, staff, and affiliates are not qualified to perform, diagnose, prescribe, or treat any physical or mental illness. Nothing said in the course of in person or remote coaching session(s) or through any form of communications between sessions given should be considered as such.

  2. You agree to see a physician or other qualified medical specialist for any concerns including mental or physical ailment that the client is aware of. You affirm they have stated all known health and medical conditions and answered all questions honestly. You agree to keep the trainer updated as to any changes with their medical profile. You understand that there shall not be any liability on Liberating Brilliance, its trainers, staff, and affiliates should the client forget to do so. You understand that they have enrolled in a personal programme of physical preparation offered through Liberating Brilliance.

  3. You recognise that the program may involve strenuous physical activity including, but not limited to, strength and endurance training, cardiovascular conditioning and training, and other various fitness activities. You herby affirms they are in good physical condition and do not suffer from any know disability or condition which would prevent or limit the client’s participation in this physical preparation programme.

  4. You acknowledge that the enrolment and subsequent participation in purely voluntary and in no way mandated by Liberating Brilliance, its trainers, staff, and affiliates. In consideration of your participation in the programme, you hereby release Liberating Brilliance, its trainers, staff, and affiliates from any claims, demands, and causes of action as a result of my voluntary participation and enrolment of the remote coaching services. You fully understand that injuries may occur as a result of your enrolment and subsequent participation in remote coaching services.

Liberating Brilliance Limited details

  1. Liberating Brilliance is a limited liability company in England and Wales. No. 12334982. The registered address is Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA and it operates the Website www.Liberating-Brilliance.com.

  2. You can contact Liberating Brilliance Limited by email at Alex@Liberating-Brilliance.com or using the postal address above in point 1.